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About Us
About Us
We are a Mumbai, India based Information Technology (IT) company, servicing cities throughout the Mumbai, Navi Mumbai & Thane Area, committed to providing our clients with any technical support they might need. We provide a long list of services, so whatever your problem, SimpleSolution.in can help.
GUARANTEED SERVICE
Whatever your needs, we have the answer. Our team of experienced technicians has seen it all, and with their combined experience, there’s no issue we can’t resolve for you.
IMMEDIATE HELP
Can’t afford to let a tech emergency shut you down? Give us a call and we can assist you remotely. Got an issue that requires someone on site? We’ll get a technician out to you as soon as possible. We will do all we can to get your business up and running.
A Human Touch
From answering your calls and emails, to providing onsite tech support, The SimpleSolution knows the best connections are made person to person.
Our Point of View
Can’t We know that your network is the heart of your business and the core of your operations. We want to stay three steps ahead of potentialities when it comes to supporting our client’s network. We are as responsive and proactive as you specify and can assist you both locally or remotely. Our team will do whatever it takes to successfully handle any issues you’re having. That’s what we build our business on.
RELIABILITY AND DEPENDABILITY
Communication is key in building a team that our clients can depend on to be on time, in sync and up to date. A comprehensive documentation regime is maintained verifying each and every hour for each and every client.
24 HOUR CALL BACK
No matter what the time of day, you can talk to a human and get as fast a response as you require. No more sitting on pins and needles.
PARTNERSHIP
Our team is dedicated to working with our clients as a member of their team. We respect our client’s preferences and feedback. We want what you want, a smooth path to efficiency, reliability and productivity.
TIGHT TEAMWORK
Each technician is part of a bigger circle that they may draw on for resources, knowledge and perspective. Behind each client-facing tech is a team of additional resources. What’s more is that our teams stick together, technician retention rates average 5 years.